Shipping Policy
At EQLibrium, we take care to ensure that your order is prepared, packaged, and delivered to you with the highest level of attention and efficiency.
Dispatch Times
We aim to dispatch all orders within 48 hours (Monday–Friday, excluding public holidays). During busy periods, dispatch times may vary slightly, but we will always do our best to keep you informed.
UK Shipping
At present, we ship exclusively within the United Kingdom. Delivery times will depend on your chosen shipping method and location, but most orders arrive within 2–5 working days after dispatch.
International Orders
If you would like to order from overseas, please contact us directly at info@eqlibrium.co.uk. We will be happy to provide a tailored shipping quote based on your location and order size.
Tracking
Where possible, orders are sent with a tracked or signed-for delivery service to ensure your items arrive safely.
A Note from Us
Every order is carefully packed with the same level of care that goes into creating our products. We thank you for choosing EQLibrium and look forward to delivering luxury skincare and wellness directly to your door.